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SoCo Village

Assisted Living in Austin, Texas — Travis County

Quick answer

SoCo Village is an assisted living provider located at 3700 Payload Pass, Austin, Texas 78704, in Travis County.

HomeDirectoryAssisted LivingSoCo Village

In south Austin near West Lake Hills, Barton Creek, and Bear Creek. Managed by JCI Senior Housing (the same operator as Buda Oaks and The Philomena). Offers assisted living plus a memory care neighborhood called The Retreat, and publishes FAC# 110472.

SoCo Village is at 3700 Payload Pass in south Austin, an area the operator describes as one of the city's most desirable neighbourhoods, close to West Lake Hills, Barton Creek and Bear Creek. It is managed by JCI Senior Housing, the same Austin-headquartered operator behind Buda Oaks and The Philomena in Kyle, and the site publishes FAC# 110472 in its footer.

Two care levels are offered: assisted living, with a 24-hour team providing individualized assistance for medication, transferring and personal care alongside housekeeping and laundry, and memory care in a specialized neighbourhood called The Retreat for residents living with Alzheimer's and dementia, described as relieving family caretaking duties in a secure, supportive setting. On-site outpatient therapy services are also available through the community.

Daily life is built around chef-prepared breakfasts, art classes, seated yoga, and outings to aquariums, museums and the Central Library, plus a fitness center and scheduled transportation for appointments and shopping. The operator displays local artists' work throughout the community. Tours are arranged at (512) 522-5858.

Short answer

SoCo Village is an assisted living provider at 3700 Payload Pass, Austin, Texas 78704, in Travis County. It can be reached at (512) 522-5858.

Location and contact

CommunitySoCo Village
Care typeAssisted Living
Address3700 Payload Pass, Austin, TX 78704
CountyTravis County, Texas
Phone(512) 522-5858
WebsiteOfficial site
What we do not publish, and why. We list only details we confirmed against this provider's own published information. We do not publish bed counts, license numbers, pricing or quality ratings for this community because we could not verify them from a primary source. Aggregator sites publish those figures freely; many are wrong. Confirm licensing yourself using the state tools below, and get pricing in writing directly from the community.
How Texas regulates this provider type. Texas HHSC licenses and inspects this provider type, and publishes the record free. Read the full explanation →
Evaluating an assisted living community. The questions that actually separate providers of this type. Read the full explanation →

Austin in context

Austin proper has the widest range of care levels in the metro and the widest range of prices with it. Central and west-side communities price toward the top of the market; north and northeast Austin is generally more moderate. Traffic is the practical constraint families underestimate — a community fifteen minutes away at 10 a.m. can be forty at six in the evening, and evening is when most visits actually happen.

Other assisted living options near Austin

Listing details verified 2026-07-20 against the provider's own published information. We are not affiliated with this community and do not represent it. Details change — confirm directly before making a decision.

Questions Austin families ask

How do I report suspected elder abuse in Texas?

Call the Texas Abuse Hotline at 1-800-252-5400, available 24 hours a day, if action is needed within 24 hours. Non-urgent reports can be filed at txabusehotline.org. If someone faces immediate risk of death or serious harm, call 911. Reports are confidential and may be anonymous.

Should I call APS or HHSC about a problem at my mom's facility?

It depends where it happened. Adult Protective Services, 1-800-252-5400, handles abuse or neglect of adults living in the community. Abuse or neglect inside a licensed facility goes to HHSC Complaint and Incident Intake at 1-800-458-9858. Families frequently call the wrong number and lose time.

What is a long-term care ombudsman and is it free in Austin?

Yes, completely free and confidential. Ombudsmen advocate for nursing home and assisted living residents on rights, care quality, improper discharge, and restraint use. The office is independent of Texas HHS. Austin's regional office is Capital Area, reachable at 512-916-6054 or 888-622-9111, option three.

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