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Three Oaks Hospice: Medicare Hospice Quality Record in Austin, TX

Three Oaks Hospice is a Medicare-certified hospice in Austin, TX with a Hospice Care Index of 9 out of 10. Visit patterns, family survey answers and where…

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Three Oaks Hospice is a Medicare-certified hospice based at 7800 Shoal Creek Boulevard, Suite 246 South in Austin, TX 78757. It has been certified since 2005. It cares for about 46 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 1 area where it is worse than the Texas average, starting with share of skilled nursing minutes given on weekends.

9 / 10Hospice Care Index
No rating publishedFamily caregiver survey
46Patients on an average day
2005Medicare-certified since

What is Three Oaks Hospice's Medicare record?

HospiceThree Oaks Hospice
Address7800 Shoal Creek Boulevard, Suite 246 South, Austin, TX 78757
Phone(512) 323-6500
Medicare provider number (CCN)451788
OwnershipFor-Profit
Medicare-certified since04/11/2005

How does Three Oaks Hospice score on Medicare's Hospice Care Index?

Three Oaks Hospice scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 2 of the indicators below and worse on 1.

IndicatorThree Oaks HospiceTexas averageU.S. averagevs. Texas
Gaps in nursing visits longer than 7 days (lower is better)62.6%62%52.4%About the same
Patients discharged alive within 7 days (lower is better)6.5%7.6%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)37.1%36.9%37.4%About the same
Live discharge followed by a hospital stay and readmission to hospice (lower is better)1.6%12.1%8.5%Better
Live discharge followed by death in hospital (lower is better)0%2%2.1%About the same
Nurse minutes per routine home care day15.5 min11.6 min19.9 minBetter
Share of skilled nursing minutes given on weekends3.7%7.6%9.6%Worse
Patients visited by a nurse in the last 3 days of life88.8%88.1%89.3%About the same

Separately, 96.3% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 42.1% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).

What do families say about Three Oaks Hospice?

78% of family caregivers said they would definitely recommend Three Oaks Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionThree Oaks HospiceTexas averageU.S. averagevs. Texas
Team always communicated well74%81%82%Worse
Team always provided timely help77%77%78%About the same
Team always treated the patient with respect90%90%91%About the same
Right amount of emotional and spiritual support86%89%91%Worse
Patient always got help for pain and symptoms65%76%76%Worse
Caregivers rated the hospice 9 or 1076%81%83%Worse
Would definitely recommend the hospice78%83%85%Worse

Where does Three Oaks Hospice deliver care, and to whom?

70% of three oaks hospice's care is delivered at home and its largest patient group by diagnosis is cancer (38%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home70%
In assisted living18%
In a nursing facility10%
Other locations1%
Primary diagnosisShare of patients
Cancer38%
Dementia22%
Other conditions15%
Heart and circulatory disease11%
Respiratory disease10%
Stroke8%

Which Austin-area ZIP codes does Three Oaks Hospice serve?

Three Oaks Hospice tells Medicare it serves 56 ZIP codes in Austin and Travis, Williamson and Hays counties.

  • 76527
  • 76537
  • 76574
  • 78610
  • 78613
  • 78617
  • 78620
  • 78626
  • 78628
  • 78633
  • 78634
  • 78640
  • 78641
  • 78642
  • 78645
  • 78652
  • 78653
  • 78660
  • 78664
  • 78665
  • 78669
  • 78674
  • 78676
  • 78681
  • 78702
  • 78703
  • 78704
  • 78717
  • 78721
  • 78723
  • 78724
  • 78725
  • 78726
  • 78727
  • 78728
  • 78729
  • 78731
  • 78732
  • 78733
  • 78734
  • 78735
  • 78737
  • 78738
  • 78744
  • 78745
  • 78747
  • 78748
  • 78749
  • 78750
  • 78751
  • 78752
  • 78753
  • 78754
  • 78757
  • 78758
  • 78759

What should you ask Three Oaks Hospice before choosing it?

Ask about weekend coverage

3.7% of its nursing time is delivered on weekends (Texas average 7.6%). Ask who is on call Saturday and Sunday and whether routine visits happen then.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Which other hospices serve Austin, TX?

All Medicare-certified hospices in Austin and Travis, Williamson and Hays counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Three Oaks Hospice Medicare-certified?

Yes. Three Oaks Hospice is certified by Medicare under provider number 451788 and has been since 2005.

What is Three Oaks Hospice's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Texas average is 8.4.

How large is Three Oaks Hospice?

It cares for about 46 patients on an average day.

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